FAQ
What Areas of the Country do we cover?
We are based in North County Dublin. Mostly we work in the Leinster region but for special events and weddings we have covered the whole country. Transport is charged separately on all trailers.
When and how do I pay for the loo hire?
If your event is more than two weeks away we require a 50% deposit to book the date based on a pro-forma invoice. We will then send you a final invoice prior to the event which needs to be settled in full a week prior.
Payments can be made online via bank transfer.
Please note that if your event is cancelled within 14 days of the hire start date, we will be unable to refund your deposit.
When will the Loos be delivered and collected?
Normally we deliver a day or two before the event and collect the day after the event (unless alternative arrangements have been made).
What do the units need to run?
The trailer units need a power supply (13 amp socket is sufficient but they can also be connected to a standard 16 amp supply).
Access to a water supply is sometimes helpful, depending on the event, but is not essential. However, these are details we will go through with you before you commit to hiring a unit.
Will I need to provide anything for the unit, other than power?
No, all units come fully stocked with toilet paper, hand towels, soap etc and are ready to use once set up on site.
Where should I position the unit?
We will do our very best to position the unit where you want them; however there are few points to take into account before choosing the location.
The first is that you have space for a 4×4 vehicle towing a trailer. As a guide, we will need 9ft width and 12ft height clearance for all trailer units.
Secondly the unit needs to be positioned on flat and firm ground which is as level as possible. Ideally on gravel, tarmac, concrete or hard-standing, we can position units on grass as long as it is not too wet. We don’t want to damage lawns or driveways when parking units to their final position, so it’s always worth having a ‘Plan B’ for where to site the units.
Do toilets need to be cleaned after use?
No, units do not need to be cleaned after normal use.
However, if the trailer is returned in an unacceptable state (badly soiled or damaged) you will be changed accordingly.
Are the toilets insured?
Once the unit has been delivered and until it is collected, you are responsible for any damage, vandalism or theft. Your event and wedding insurance should include the cover of our toilets, but if you have any questions please just give us a call and we will be more than happy to talk you through this.
‘Does Luxloo have the required permit for Waste Collection and Transport?
Yes, please see Luxloo’s Permit on the Additional Information Page’